Terms & Conditions

I understand upon booking that:

1. This agreement operates on a pre-pay basis and payments must be made directly to the coach. Bookings/packages are not confirmed until payment has been received.

2. Failure to make payment will result in my sessions/training package being forfeited.

3. Any unused 1-2-1 sessions as part of a complete training package do not roll over into the following month. All pre-paid 1-2-1 sessions have an expiry date of 6 months.

4. 1-2-1 sessions provided as part of the STPT complete training packages are based on a 48-week year. I will be notified of my trainer’s time away in advance, and provided with an exercise plan for sessions during these weeks.

5. I must contact my Trainer directly to change pre-booked sessions. If I need to re-arrange a session, I must give more than 24-hours notice. Cancellations made with less than 24-hours notice will incur full charge.

6. Cancellations for pre-paid blocks of 1-2-1 sessions which have already started will incur a 25% charge for outstanding sessions to cover time spent researching and developing sessions and refunds will be processed in accordance with the number of sessions completed.

7. Sessions will last 45-60 minutes unless otherwise stated and will start and finish on time. I understand that my Trainer will not be able to provide a full session if I am late for the session.

8. The results of any training programme are dependent of my effort and co-operation in and outside of the sessions. No particular result is guaranteed by my coach.

9. There are inherent risks in participating in a programme of strenuous exercise. If I sustain or claim to sustain an injury while participating in a training package/1-2-1 session, I acknowledge that the Trainer, or the gym/location are not responsible.

10. My answers to the questions on the Physical Activity Readiness Questionnaire are true and complete to the best of my knowledge. I understand and agree that it is my responsibility to inform my Trainer of any changes to my health now and ongoing.

11.In the unlikely event of my Trainer being unable to continue my training, my Trainer will provide a full refund for the remaining sessions in the package purchased. This refund will be subject to proof of purchase being provided.

If you have any questions regarding these terms & conditions please contact me any time!